Exam CIS-HAM Simulator - CIS-HAM Key Concepts

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CIS-HAM Key Concepts & Valid CIS-HAM Exam Testking

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ServiceNow CIS-HAM (Certified Implementation Specialist - Hardware Asset Management) Certification Exam is a highly regarded certification that validates a professional's expertise in implementing and managing hardware asset management on the ServiceNow platform. Certified Implementation Specialist - Hardware Asset Management certification exam is designed for IT professionals who are responsible for managing the hardware assets of an organization, including procurement, deployment, maintenance, and disposal.

ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q19-Q24):

NEW QUESTION # 19
Which view within the Hardware Asset Management Workspace enables Asset Managers to work on features such as RMA request lines, asset audits, disposal orders, and stock orders?

Answer: C

Explanation:
The Asset Operations view consolidates tasks such as RMAs, audits, disposals, and stock orders into a single workspace, enabling managers to streamline operations efficiently.
Reference: Hardware Asset Management Workspace Overview (ServiceNow HAM guide).


NEW QUESTION # 20
Which are valid hardware model lifecycle phases?
Choose 3 answers

Answer: B,E,F

Explanation:
According to the ServiceNow Hardware Asset Management documentation, hardware model lifecycle phases are the stages that a hardware model goes through from its introduction to the market to its retirement. The valid hardware model lifecycle phases are:
* Pre-release: The hardware model is not yet available for purchase, but it is planned to be released in the future.
* General Availability: The hardware model is available for purchase and supported by the manufacturer.
* End of Life: The hardware model is no longer available for purchase or supported by the manufacturer.
* Disposal: The hardware model is disposed of or recycled.


NEW QUESTION # 21
Which tab on the Hardware Asset Dashboard enables tracking asset models with missing purchase details?

Answer: D


NEW QUESTION # 22
Which of the following are functions of the model category? (Choose two.)

Answer: C,D

Explanation:
* A model category is a classification of models that defines how they are managed in the system1. It determines the behavior and attributes of the models and the assets or configuration items (Cls) that are created from them1.
* Model categories can be used to group consumables, assets, or services in the product catalog or the service catalog, but this is not their primary function. Their primary function is to define the relationship between configuration management and asset management1.
* Configuration management is the process of identifying, tracking, and verifying the configuration items (Cls) in an IT environment and their relationships2. Asset management is the process of tracking and managing the financial, contractual, and inventory details of IT assets throughout their lifecycle3.
* Model categories determine when to create assets from configuration items (Cls) based on the asset tracking strategy1. For example, some model categories, such as Computer, create assets automatically when Cls are discovered or imported1. Other model categories, such as Consumable, require manual creation of assets from the product catalog1.
* Model categories also provide the link between configuration management and asset management by allowing asset managers to view the configuration data of the assets and configuration managers to view the asset data of the Cls1. This enables better visibility, control, and alignment of IT assets and services1.
References:
* 1: ServiceNow Product Documentation: Model Category
* 2: ServiceNow Product Documentation: Configuration Management
* 3: ServiceNow Product Documentation: Asset Management


NEW QUESTION # 23
Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios?
(Choose two.)

Answer: B,C


NEW QUESTION # 24
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